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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Roxana Miranda

Roxana Miranda

September 30, 2024

5  out of  5
rating by Roxana Miranda
"I went for a quote for my vehicle and Nielka was very helpful"
We responded:
"Thank you, Roxana, for your wonderful review! I'm glad to hear that Nielka was able to assist you effectively with your vehicle quote. We appreciate your feedback and look forward to helping you with any future insurance needs. - Brian Harris - State Farm Insurance Agent, Auburn, WA"
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Nielka Reyes

September 10, 2024

5  out of  5
rating by Nielka Reyes
"Very helpful assistance"
We responded:
"Thank you, Nielka, for your positive review! I'm glad you found our assistance helpful. If you need anything else, feel free to reach out. - Brian Harris - State Farm Insurance Agent, Auburn, WA"
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Renee Crow

September 4, 2024

5  out of  5
rating by Renee Crow
"Great service from Tia, highly recommend!"
We responded:
"Renee, thank you for your kind words! I'm happy to know that Tia provided you with great service. We appreciate your recommendation and are here for any future needs you may have. - Brian Harris - State Farm Insurance Agent, Auburn, WA"
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Juan Madrigal

August 26, 2024

5  out of  5
rating by Juan Madrigal
"Tía helped me and made getting my first insurance policy a breeze, thank you Tia!"
We responded:
"Thank you, Juan, for your kind words. I'm glad Tia could make getting your first insurance policy a breeze. We're grateful to have her on our team. If you need any further assistance, feel free to reach out. - Brian Harris - State Farm Insurance Agent, Auburn, WA"
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Cynthia Keller

August 22, 2024

5  out of  5
rating by Cynthia Keller
"State Farm always gives fabulous service. Zach Neuhaus has been the absolute best for me lately, making numerous policy adjustments quick & easy! I so appreciate you Zach!"
We responded:
"Cynthia, thank you for your wonderful review. I'm glad to hear that Zach has been able to assist you with your policy adjustments efficiently. We appreciate your trust in our office and are here for any future needs or questions you may have. - Brian Harris - State Farm Insurance Agent, Auburn, WA"
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Carla

July 27, 2024

5  out of  5
rating by Carla
"Brian is s wonderful person to work with. He is knowledgeable in his work. He helped us so very much. Carla"
We responded:
"Hi Carla! I'm so happy you had a great experience working with our office! Your kind words mean a lot, and I'm glad we could help. If you ever need anything else, feel free to reach out. Thanks again! - Brian Harris - State Farm Insurance Agent, Auburn, WA"
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Carmelita Co

July 18, 2024

5  out of  5
rating by Carmelita Co
"Very good pricing. So relieved that i saved hundreds of dollars for both my house and car. Tia was exceptionally helpful and friendly. She went thru all the details that i needed to know and explained my policy thoroughly."
We responded:
"Hi Carmelita, I'm so happy you found our pricing very good and saved hundreds on your home and auto insurance! It's wonderful to know that Tia was exceptionally helpful and friendly, and that she explained your policy thoroughly. We truly appreciate your positive feedback and are always here to assist with any future needs or questions! Thank you for choosing us! - Brian Harris - State Farm Insurance Agent, Auburn, WA"
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Edgar Montano

May 12, 2024

5  out of  5
rating by Edgar Montano
"Thank you to Brian and team for always being so nice and helpful"
We responded:
"Thank you, Edgar, for your positive feedback! We're pleased to hear that Brian and the team have been nice and helpful. Providing exceptional service is our priority, and we're grateful for your kind words. Feel free to reach out for any insurance needs in the future! - Brian Harris - State Farm Insurance Agent, Auburn, WA"
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ncce

April 25, 2024

5  out of  5
rating by ncce
"Quality service, especially from Stefano, he answers any questions i have, diligently."
We responded:
"Thank you! We are fortunate to have hard-working team members, like Stefano, who do their best for our customers. Thank you for trusting us with your coverage needs! - Brian Harris - State Farm Insurance Agent"
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C Mitchell

March 25, 2024

1  out of  5
rating by C Mitchell
"Made an appointment with Mely and she answered all our concerns we had with the Farmers problem and all other concerns. Very personable, friendly and helpful. Now that I have had a claim with State Farm beware. Once you sign up with Brian Harris’s office he will not talk to you…to busy. Left Joesph to do his clean up and also gave me incorrect information about policy requirements. We have had nothing but a run around with State Farm claim adjusters."
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Fabiola Phillipi

December 20, 2023

5  out of  5
rating by Fabiola Phillipi
"Brian is an outstanding agent and has been our agent for 10 years. His team is always helpful and always go the extra mile. I highly recommend Brian Harris State Farm."
We responded:
"We love seeing reviews like this, Fabiola! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Kelly Erickson

December 20, 2023

1  out of  5
rating by Kelly Erickson
"Update! Not disgruntled at all and I am working with the Washington department of labor now to get my situation sorted out! I do not recommend Brian Harris State Farm. When a business owner fails to follow through on a contract and then instead of talking to you about it he ignores and blocks you it says a lot about his character. With so many offices to choose from I would strongly encourage looking for an agent that is willing to communicate and follow through."
We responded:
"Unfortunately Kelly is a disgruntled ex-employee who failed to do her contracted job while she traveled internationally. She was employed thru a contracted company that tried to charge me additional money for services that were cancelled last month. When she contacts the DOL she should let them know when her last day was and how she was paid for days worked. I have it all documented and ready for the DOL if they contact me. I wish her the best."
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Chris Briskey

October 25, 2023

5  out of  5
rating by Chris Briskey
"Joseph was great!!! Love the service he gave. Save me money!! AAAA++++"
We responded:
"Chris, thank you for taking the time out of your day to leave us a review! We love hearing about how Joseph provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Diana Rodriguez

July 26, 2023

5  out of  5
rating by Diana Rodriguez
"I want to thank Joseph for all his kind help! He is extremely knowledgeable and very patient in walked me through the insurance world step by step."
We responded:
"Diana, thank you for your kind words! It has been a pleasure to be your State Farm agent. My office is here for you whenever you need us most and I look forward to continuing our relationship for years to come!"
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Mike Box

April 2, 2023

5  out of  5
rating by Mike Box
"Super friendly low rates. Great service. Definitely worth a call if you’re shopping around."
We responded:
"Brian, thank you! We appreciate your trust in us to take care of your insurance policies."
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Dj Nhem

March 7, 2023

5  out of  5
rating by Dj Nhem
"My man Joseph Nguyen helped us with better insurance and better coverage, awesome person with great customer service and was great with communication. We thank you again"
We responded:
"Thank you, Dj, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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lee nhem

February 18, 2023

5  out of  5
rating by lee nhem
"Joseph was amazing ! Out of my 24.9 years of living he has gotten me the LOWEST full car insurance and renters rate I have ever had. He got me and my animals taken care of. I would’ve never gotten what I needed without his knowledge and support. Thank you Joseph for working with me!"
We responded:
"Lee, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Garrett Richard

February 8, 2023

5  out of  5
rating by Garrett Richard
"Best insurance agency in the Galaxy"
We responded:
"Thank you for the five-stars, Garrett! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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maria nunez

November 18, 2022

5  out of  5
rating by maria nunez
"Edward helped me set up my car insurance and I by far had the best experience he answered all of my questions and made sure I was well taken care of before hanging up, definitely recommend!"
We responded:
"Thank you, Maria, for the amazing review! Our team works hard to provide a great insurance experience in Auburn and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Popo Letuli

November 3, 2022

5  out of  5
rating by Popo Letuli
"Thank God for Joseph Nguyen, he really took his time and he also make sure that I understand that everything that I’m paying for. He was very patience and very professional. He will keep making customers love the Brian Harris office. Thank you so much Joseph!!"
We responded:
"Thank you, Puletua, for the amazing review! Our team works hard to provide a great insurance experience in Auburn and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Enoch Sarku

October 25, 2022

5  out of  5
rating by Enoch Sarku
"Got exceptional service. Customer Rep was patient and premium ended up being lowwer than I thought. Would recommend Statefarm"
We responded:
"Enoch, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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veronica Hernandez

September 28, 2022

5  out of  5
rating by veronica Hernandez
"Joseph Nguyen Was very helpful thank you to both Brian Harris to for helping me find the perfect insurance for my apartment thank you."
We responded:
"We love seeing reviews like this, Veronica! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Ozalp Harut

July 29, 2022

5  out of  5
rating by Ozalp Harut
"Impressed with the professionalism, domain knowledge and patience to educate their customers."
We responded:
"Ozalp, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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manni singh

July 22, 2022

5  out of  5
rating by manni singh
"Leisl is Amazing! Made the process quick and efficient."
We responded:
"Thanks for the kind words, Manni! We’re happy to hear Leisl was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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jose elias sanchez guevara

July 13, 2022

5  out of  5
rating by jose elias sanchez guevara
"Muy Buena atencion te explican paso apaso lo que te estan bendiendo muy buenas coberuras a buen precio"
We responded:
"¡Gracias por las cinco estrellas, Jose! Nuestra oficina está aquí para servirle cuando nos necesite. Es un honor para nosotros que haya escogido nuestra oficina para proteger lo que más importa."